Discover an exclusive collection at QAIA of luxurious and stylish furniture and refined home accessories, from natural stone decorations to timeless design pieces – each item has been carefully selected to enrich your interior with elegance and quality.
Yes, we ship worldwide. No matter where you are, you can enjoy our products by simply placing an order on our website. Shop the world from your couch!
We offer free shipping in the Netherlands and Belgium. Delivery times may vary, but we do our best to ship your order as quickly as possible. On average, our delivery time is 7 to 14 days.
As soon as your order has been shipped, you will receive a shipping confirmation with tracking information. This will allow you to track the status of your order.
If you want to cancel your order, please contact us via webchat or email within 2 hours of placing it. We try to accommodate all requests, but due to our fast processing, this is not always possible. If cancellation is not possible, you can return the items according to our return policy.
We strive for 100% customer satisfaction and offer a return policy for unused items within 30 days of receiving the product. You can return an item for any reason, hassle-free. For instructions on the return process, you can easily contact us at info@qaia.nl. We are happy to help!
If you have not received your order, it is best to first contact our customer service. We can help you track down your order, provide updates on the delivery, and arrange a replacement or refund if necessary. Make sure you have all the relevant information at hand, such as your order number and any tracking details, to ensure the process goes smoothly.
If you have any questions about your order, products, or anything else, please feel free to contact our customer service team. You can reach us by email at info@qaia.nl.We are happy to help!
We regularly offer discount codes and special deals to our customers. Keep an eye on our website and social media channels for the latest discount codes and promotions.
Sign up for our newsletter to be the first to know about our new products, exclusive offers, and events. You can sign up on our website.
If your order arrives damaged, we understand how frustrating that can be. In that case, we would like to resolve it quickly for you.
Please contact our customer service immediately and let us know what happened. We will do our best to resolve the issue as quickly as possible. This may involve sending a replacement product, arranging a refund, or offering another suitable solution, depending on your preference and the availability of the product.
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