Terms and Conditions

This website is operated by QAIA. The terms "we", "us" and "our" on this site refer to QAIA. QAIA provides this website and all information, tools and services made available to you through this website to you—the user—on the condition that you agree to all terms, policies and notices contained herein.


By visiting our site and/or purchasing anything from us, you are using our "Service" and agree to the following general terms and conditions (hereinafter "General Terms and Conditions" or "Terms"), including additional terms and policies referred to or linked below. These General Terms and Conditions apply to all users of the site, including users who visit the site, suppliers, customers, merchants and/or individuals who contribute content.
Please read these General Terms and Conditions carefully before visiting or using our website. By visiting or using any part of the site, you agree that these General Terms and Conditions are binding on you. If you do not agree to all the provisions of this agreement, you may not visit the website or use any service. To the extent that these General Terms and Conditions are considered an offer, acceptance is expressly limited to these General Terms and Conditions.

The General Terms and Conditions also apply to new features or tools that may be added to the current store. The current version of the General Terms and Conditions can always be found on this page. We reserve the right to amend, modify or replace the General Terms and Conditions in whole or in part by publishing updates and/or changes on our website. You are responsible for checking this page regularly to see if anything has changed. If you continue to use the website after we have published changes, this means that you accept these changes.
Our store is hosted by Shopify Inc. They provide us with the online trading platform that allows us to sell our products and services to you.

ARTICLE 1 - ONLINE STORE TERMS

By agreeing to these General Terms and Conditions, you declare that you are of legal age under the laws of your country of residence, or that you, as an adult under the laws of your country of residence, have given us permission for minors for whom you are responsible to use this site.

You may not use our products for unlawful or unauthorized purposes. You may also not use the Service in a way that infringes the laws of your jurisdiction (including copyright laws).

You may not transmit viruses or malicious code.

If you fail to comply with any provision of these General Terms and Conditions, your Services will be terminated immediately.


ARTICLE 2 - GENERAL PROVISIONS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that content (excluding credit card information) may be transmitted without encryption and that this may involve (a) transmission over different networks; and (b) changes to the data to meet the technical requirements imposed by connected networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, the use of the Service, access to the Service or any element on the website providing the Service without our express written permission.

The headings in this agreement are intended solely for your convenience and do not detract from these Terms, nor do they affect them in any other way.


ARTICLE 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is incorrect, incomplete or outdated. The material on this site is provided solely for general information purposes and should not be used as the sole basis for decisions without consulting primary, more accurate, more complete or more recent information sources. If you rely on the material on this site, you do so at your own risk.

This site may contain certain historical data. Historical data is not current by its nature and is provided solely for reference. We reserve the right to change the content of this site at any time, but we are not obliged to update information on our site. You agree that you are responsible for checking our site for changes.


ARTICLE 4 - CHANGES TO PRICES AND THE SERVICE

The prices of our products may be changed without notice.

We reserve the right to periodically change or discontinue the Service or any part thereof without notice.

We are not liable to you or any third party for any adjustment, price change, suspension or discontinuation of the Service.


ARTICLE 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be offered exclusively online through the website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We do our best to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that your computer screen displays all colors correctly.
We reserve the right to limit the sale of our products or Services to certain individuals, regions or jurisdictions, but we are under no obligation to do so. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of products or services we offer. All product descriptions and prices may be changed by us at any time and at our discretion without prior notice. We reserve the right to discontinue offering a product at any time. Any offer on this site for a product or service is invalid where such an offer is prohibited.

We do not guarantee that the quality of products, services, information or other materials you purchase or obtain will meet your expectations, or that errors in the Service will be corrected.

Certain products are shipped from our distribution center in China to offer you the most competitive prices. Please note that shipping from Asia may result in variable delivery times (averaging 5–10 business days).

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse orders you place with us. Purchases may be limited or canceled by us at our discretion, per person, per household, or per order. These limitations may also be imposed on orders placed by or through the same customer account or using the same credit card, and/or orders with the same billing address and/or shipping address. If we change or cancel an order, we may notify you using the email address and/or billing address or phone number you provided when placing the order. We reserve the right to limit or refuse orders that, in our opinion, are placed by merchants, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information with every purchase in our store. You agree to promptly update your account information and other information, including your email address and your credit card numbers and expiration dates, so that we can process your transactions and contact you if necessary.

Read our Return Policy for more information.
ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not control and over which we have no authority or input.

You agree that access to such tools is provided to you "as is" and "as available," without any warranty, condition or support from us. We are in no way liable for or related to your use of optional third-party tools.

You use optional tools offered through the site entirely at your own discretion and risk, and you must ensure that you have read and agree to the terms under which these tools are provided by the respective third-party providers.

If we begin offering new services and/or features through the website (such as releasing new tools and resources), these General Terms and Conditions will apply to such new features and/or services.


ARTICLE 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may contain third-party material.

Third-party links on this site may redirect you to external websites with which we have no affiliation whatsoever. We are under no obligation to investigate or evaluate the content or accuracy, and we make no warranties and accept no liability for third-party materials or websites or other materials, products or services from third parties.

We are not liable for any damage or loss related to the purchase or use of goods, services, tools, content or other transactions related to third-party websites. Carefully review the third party's policies and practices before entering into a transaction with them. Complaints, claims, issues or questions about third-party products should be directed to that third party.


ARTICLE 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS

If you submit something at our request (for example, as part of a contest) or on your own initiative submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by regular mail, or otherwise (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use any comment you submit to us at any time and without limitation. We are under no obligation to (1) keep any comment confidential; (2) pay compensation for any comment; or (3) respond to any comment.
Without being required to do so, we may review, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of these General Terms and Conditions or the intellectual property rights of any party.
You agree not to post comments that infringe on the rights of third parties, including copyright, trademark rights, privacy rights, personality rights, or other subjective or property rights. You further agree not to post comments that contain defamatory or otherwise unlawful, offensive, or obscene material, or that contain computer viruses or other malware that may impair the operation of the Service or any related website. You may not use false email addresses or impersonate anyone, or otherwise mislead us or third parties regarding the source of any comment. You are solely responsible for all comments you post and for their accuracy. We accept no responsibility or liability for comments posted by you or any third party.

ARTICLE 10 - PERSONAL INFORMATION

Our Privacy Policy governs how we collect and use personal information. Read our Privacy Policy here.


ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

It is possible that typographical errors, inaccuracies or omissions may occur on our site or in the Service relating to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability. If information in the Service or on any related website is inaccurate, we reserve the right at any time to correct errors, inaccuracies or omissions, to change or update information, or to cancel orders, without prior notice (even after you have placed an order).

We do not undertake to update, change or clarify information in the Service or on any related website, including information about the price, unless we are legally required to do so. If a date is stated in the Service or on any related website indicating when information has been updated or renewed, this does not mean that all information in the Service or on any related website has been changed or updated.
ARTICLE 12 - PROHIBITED USE

In addition to other prohibitions set out in the General Terms and Conditions, you may not use the site and its content:
(a) for unlawful purposes; (b) to induce others to perform or participate in unlawful acts; (c) to infringe international, national or local laws and regulations; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, offend, harm, discredit, defame, belittle, intimidate or discriminate against people on the basis of gender, sexual orientation, religion, ethnic or national origin, race, age or disability; (f) to transmit false or misleading information;
(g) to upload or transmit viruses or other malicious code that may or will be used in a way that impairs the functionality or operation of the Service or any related website, other websites or the internet; (h) to collect or track the personal data of others; (i) for spam, phishing, pharming, pretexting, spiders, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to hinder or circumvent the security of the Service or any related website, other websites or the internet. We reserve the right to terminate your use of the Service or any related website on the basis of this provision on prohibited use.
ARTICLE 13 - DISCLAIMER OF WARRANTY; LIMITATIONS OF LIABILITY

We do not guarantee that our Service will be uninterrupted, timely, secure or error-free during your use.

We do not guarantee that the results that may be achieved with the use of the Service are accurate or reliable.

You agree that we may periodically remove the Service for an indefinite period and terminate it at any time, without giving you prior notice.
You expressly agree that you use the Service entirely at your own risk, and that you alone bear the risk of the unavailability of the Service. The Service and all products and services provided to you through the Service are provided (unless we expressly state otherwise) in the state in which they are ("as is") and as they are available ("as available"), without any express or implied warranty of any kind, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title or non-infringement.
In no event shall QAIA, our directors, officers, affiliates, agents, representatives, contractors, consultants, interns, suppliers, service providers or licensors be liable for any harm, loss, any damage or any claim or any direct, indirect, incidental or special damage, punitive damages, or consequential damage of any kind, including damages for loss of profits, loss of revenue, loss of savings or data, replacement costs or any similar damage, whether in contract, tort (including negligence), on the basis of strict liability or otherwise, arising from your use of the Service or of products obtained through the Service, or for any other claim whatsoever related to your use of the Service or any product, including claims regarding errors or omissions in content, or any loss or damage of any kind resulting from the use of the Service or any content (or any product) that has been posted, transmitted or otherwise made available through the Service, even if we have been advised of the possibility of such damage.
Because it is not permitted in some jurisdictions to limit liability for incidental or consequential damages, our liability for such damages is limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless QAIA and our parent company, subsidiaries, affiliates, partners, directors, officers, (commercial) agents, contractors, consultants, licensors, service providers, subcontractors, suppliers, interns and employees from and against any claim or demand by a third party, including reasonable legal fees, arising from your failure to comply with these General Terms and Conditions or the documents incorporated therein by reference, or from your infringement of any provision of law or regulation or the rights of a third party.


ARTICLE 15 - SEPARABILITY

If any provision of these General Terms and Conditions is unlawful, void or unenforceable, that provision shall remain in effect to the maximum extent permitted by law and shall be deemed severable from these General Terms and Conditions, without prejudice to the validity and enforceability of the remaining provisions.

ARTICLE 16 - TERMINATION

The commitments and obligations entered into by the parties prior to the termination date shall continue to apply after the termination of this agreement in all cases.

These General Terms and Conditions remain in effect until terminated by you or by us. You may terminate these General Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or by no longer visiting our website.
If we entirely at our own discretion believe or suspect that you have not complied with a provision of these General Terms and Conditions, we may terminate this agreement at any time and without notice, and you remain liable for all amounts due up to and including the termination date. In addition, we may also deny you access to our Services (or part thereof).

ARTICLE 17 - ENTIRE AGREEMENT

The fact that we do not exercise or enforce a right or provision of these General Terms and Conditions does not constitute a waiver of that right or provision.

These General Terms and Conditions and all policies or operational rules published by us on this website or regarding the Service constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior and existing oral and written agreements, communications and proposals between you and us (including previous versions of the General Terms and Conditions).
If a provision of these General Terms and Conditions is susceptible to multiple interpretations, it cannot be interpreted against us.


ARTICLE 18 - GOVERNING LAW

These General Terms and Conditions and all other agreements under which we provide the Services to you shall be performed and interpreted exclusively in accordance with the law of Kalverstraat 333, Amsterdam, Noord-Holland, 1012NZ, Netherlands.


ARTICLE 19 - CHANGES TO THESE TERMS OF SERVICE

The current version of the General Terms and Conditions can always be found on this page.

We reserve the right to adapt, change or replace the General Terms and Conditions in whole or in part at our own discretion by publishing updates and changes on our website. You are responsible for regularly checking our website to see if anything has changed. If you continue to visit our website or use the Service after we have published changes to these General Terms and Conditions, this means that you accept these changes.


ARTICLE 20 - CONTACT DETAILS

info@qaia.nl